Invisible and Indispensable: How the Collapse of the Pharmacy Technician Workforce Is Putting Every Prescription at Risk
Pharmacy technicians process the overwhelming majority of prescriptions filled in the United States each day, yet they remain among the most overlooked—and most overextended—workers in healthcare. As burnout accelerates and wages stagnate, the cracks forming in this essential workforce are showing up in longer wait times, more dispensing errors, and patients left without critical medications. Understanding what is driving this crisis is the first step toward demanding better from the systems mea